Cobber Privacy Policy

At Cobber, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect information when you visit Cobber Casino.com, register an account, or use our services. By accessing Cobber Online Casino, you confirm that you have read and understood how we handle your data. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

Information We Collect

We at Cobber collect several categories of information in order to provide our services, comply with licensing obligations, and protect the integrity of our platform. This includes information you provide directly as well as data generated automatically through your use of our website.

We collect registration details such as your name, date of birth, email address, phone number, and country of residence
We gather payment information, including deposit and withdrawal method details, transaction history, and payment account ownership verification
We track your gaming activity, including games played, wagers placed, bonuses used, and session duration, to improve our services and administer loyalty programmes such as our VIP Club
Our systems automatically log technical data including IP address, device type, browser information, and login timestamps
We may record customer support communications, including live chat transcripts and emails sent to support@Cobber Casino.com

How We Use Your Data

Our Cobber platform uses the information we collect for a variety of operational, legal, and promotional purposes. We process your data lawfully and only to the extent necessary for the purposes described below.

We use your data to verify your identity in accordance with our know-your-customer (KYC) obligations before processing withdrawals
We use your contact details to send account notifications, including those relating to deposits, withdrawals, and security alerts
We at Cobber Casino use gameplay and deposit data to administer bonuses, cashback, free spins, and VIP status point calculations
We may use your information to detect and prevent fraud, money laundering, multiple account creation, or breaches of our terms
We use aggregated data to analyse site performance and improve the overall player experience

Identity Verification

Before processing a withdrawal, we require verification of your identity. This may include a government-issued photo ID, proof of address, and proof of ownership of your payment method. In certain cases, our verification process may include a live telephone call. If we are unable to reach you by phone or email within two weeks of your withdrawal request, your account may be locked and the withdrawal cancelled. Documents not in Latin or Cyrillic script may require additional video verification holding the ID.

Cookies and Tracking Technologies

Our Cobber website uses cookies and similar technologies to recognise returning players, remember your language and currency preferences, and analyse traffic patterns. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our site.

Sharing of Information

We do not sell your personal data to third parties. However, we may share information with trusted partners where necessary to operate our business and comply with regulatory requirements.

We share payment data with processors such as Tronabriz Limited, which handles certain Paysafe transactions on our behalf
We may share data with our licensing authority, the Tobique Gaming Commission, and with alternative dispute resolution providers such as EGIS where a dispute arises
We may disclose information where required by law, court order, or to cooperate with regulatory and anti-fraud investigations
Our affiliated service providers, including software and payment vendors, may process limited data strictly to perform their contracted functions

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward, as required by our licensing obligations and applicable financial regulations. Where you request account closure, we may continue to retain certain records for legal, accounting, or anti-fraud purposes.

Data Security

Here at Cobber, we implement administrative, technical, and physical safeguards designed to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorised personnel who require it to perform their duties, including customer support staff and VIP account managers.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights wherever applicable.

You have the right to request access to the personal data we hold about you
You may request correction of inaccurate or incomplete information
You may request deletion of your data, subject to our legal and regulatory retention obligations
You may contact our support team at support@Cobber Casino.com to exercise any of these rights

Restricted Jurisdictions and Account Rules

We do not permit real-money play from a number of restricted countries, as outlined in our Terms and Conditions. We maintain one account per person, household, IP address, and device, and we actively monitor for breaches of this rule. The use of VPNs to bypass our geographic restrictions is strictly prohibited and may lead to confiscation of winnings. Our Cobber Online Casino team reserves the right to request additional verification where irregular account activity is detected.

Children's Privacy

Our services are intended exclusively for adults who meet the applicable legal age for gambling in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review this page periodically. Continued use of Cobber Online Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team, available 24/7 via live chat or email at support@Cobber Casino.com. VIP players may also reach our personal account managers through Skype and other popular messengers.